Reset a User's Login, Password, or Permissions

SAM Admin or user with Full Admin permissions can reset other user's credentials. 

1. Access the User's Person record. 

2. Click Edit Login / Permissions on the Sidebar. 

From this screen, SAM Admins can:

1. Enable/Disable login by checking/unchecking the box

2. Select a Permission type available.

Full Admin grants full access to your SAM site and is an additional charge per month above three (3) Full Admin users. 

3. Modify the user's password. 

Modify a Permission Type: 

Choose from the selections in the drop down list of Permission Types. 

Click here to learn more about Permissions. 

To Reset Passwords: 

1. Click the Reset Password link and enter a temporary password. 

2. The user should login to SAM with the temporary login credentials and reset their password immediately.